Athapar-tnership Live, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our refund and return policy below.
Returns
We accept returns under the following conditions:
- Items must be returned within [30 days] of delivery.
- Items must be unused, in their original packaging, and in the same condition as received.
Note: Certain items may be ineligible for return due to hygiene reasons or customization. Please check the product description for specific return eligibility.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed, and a credit will automatically be applied to your original payment method within [7-10 business days].
- Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong or defective item).
Exchanges
If you received a defective or damaged item, we offer free exchanges. Please contact us at [hapartnership1@gmail.com] within [7 days] of receiving your item to arrange an exchange.
Non-Refundable Items
The following items are not eligible for return or refund:
- Digital products or downloadable content.
- Final sale or clearance items.
- Items that are damaged due to misuse or improper handling.
Return Shipping
Customers are responsible for covering the cost of return shipping unless the return is due to our error. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Canceling an Order
Orders can only be canceled if they have not yet been processed or shipped. If you wish to cancel your order, contact us immediately at [hapartnership1@gmail.com].
Late or Missing Refunds
If you haven’t received a refund after the stated processing time:
- Check your bank account or credit card statement again.
- Contact your credit card company or bank, as refunds may take additional time to post.
- If you’ve done all of this and still haven’t received your refund, contact us at [hapartnership1@gmail.com.
Contact Us
If you have any questions about our Refund Policy or need assistance, please reach out:
- Email: [hapartnership1@gmail.com]
- Website: https://www.hapar-tnership.com/